Privacy Policy



This privacy policy outlines our treatment of personal data that we collect on behalf of our use for the performance of the service with you. There are two categories two categories of data processing in which Crosmo is involved and collects such information to identify you as a participant and/or respondent to “opt-in” promotions.

‘Opt-in’ and ‘opt-out’ data processing  

Most of the times, Crosmo offers the opportunity to ‘opt-in’ to receiving marketing information from Crosmo and its partners/sponsors. In such events, an “opt-in” question will appear on the registration entry page clearly explaining to potential entrants that by checking the box or by filling in his/her data.

When respondents ‘opt-in’ to receive information from Crosmo, a respondent is agreeing to receive email and information via other channels from Crosmo, including marketing, surveys, special offers and notices about other promotions. By ‘opting-in’ to the promotion you, as the respondent, consent to receive telephone calls for marketing purposes, also when you have provided your (mobile or landline) telephone number to a do-not-call register, when applicable.


Data is stored and maintained in the course of providing our services. Your personal details are stored when you take out am entry to a (mobile) service or a newsletter, when you are a participant to a sweepstake or invited to join a game. Data is also processed in the course of providing our services by other companies in the group, sponsors and partners, when making available the prize to the winner, register an interest in one of our services, or contact us for some other reason. The personal information we hold includes information such as contact details, mobile phone number, opt-in data, opt-out data, new products/services and/or when you have registered an interest in our different sorts of services.

We use this information for the fulfillment and processing of agreements with you, to provide other services (by our subsidiaries and sponsors or partners), internal business processes and, to update customers of (new) products and services provided by us, other companies in the group or by sponsors and partners. Your (contact) details may also be passed to sponsors and partners in order to provide you with information about offers or other relevant information you consented to by participating by opting in to the service. If you do not wish to receive this information, you can unsubscribe at any time.

Use of data

In order to use our mobile services you are asked to pass through a (usually country specific) process. You are asked to specify a number of data, such as your name, address, postal code, residence, gender, mobile phone number, e-mail address and bank account number. These data are used to send you information in the course of providing our (requested) services and to be able to improve the performance with you, when appropriate. We also want to keep you up-to-date with new, different sorts of products and services and interesting offers.

Your mobile or landline telephone number

If you have specified your (mobile) telephone number this is used to communicate with you. When you have indicated to be interested, we also may use you (mobile) telephone number to keep you informed of (new) products and services. You can unsubscribe at any moment by clicking on the link in the text message which you receive on your mobile telephone or by indicating this to the agent who calls you.

Your email

When you have specified your e-mail address and actively have indicated for instance to receive information for marketing purposes or other information, just by participating, then we can inform you (better) as a customer of different sorts of offers and sweepstakes. When you do not wish to receive this information, you can unsubscribe at any time by clicking on the link in the e-mail you received.

Viewing for correction

You view the data we maintain on you at any time. If such information is incorrect you can help us to correct these. To view or correct your data, you can send your request to the above mentioned address. Please contact us also at the above address if you have questions or any queries about how we handle personal information.

Preferences kind of products and services

Our aim is to take into account your preferences as much as possible. If you are not interested in information about (new) relevant products and services, then we ask you to let us know on the special unsubscribe page on the site. Note: our service is aimed at sharing information with you on preferences for different kinds of products and services. A total blocking of your data may lead to the not receiving information on offers and campaigns in which you probably may be interested in.

Database records

For the provision of our service we keep database records in order to have a robust control in place on our services (and our service providers). The purpose of this is to optimize the reliability of the service. The information derived from these data is used to prevent misuse of data and if necessary to comply with more detailed information queries from third parties on the basis of (self)regulation.

Browsing session and IP-address

We also make use of the IP-address of your computer. This IP-address is a number which automatically assigned to your computer when you have a browsing session on the internet, such as when you visit one of our sites or landing pages. They can be used to see which use has been made of the website and for drafting analyses and reports with non-identifiable information.


Due to the nature of the service and the trust which one must have in our service we have designed and implemented technical and organizational measures governing an adequate level of security and ensure compliance with these measures.


Sites which transmit advertisements are making use of cookies to keep count of which advertisements have been shown. These cookies are placed by the company which provides these advertisements. The only purpose of these cookies is to transmit the communication necessary to show the advertisement on the website or to provide the requested service after clicking the advertisement on the website. These ‘clicks’ give us information which is in the interests of statistical analysis on a non-identifiable level. You personal use cannot be derived from such use.


On this site you see a number of hyperlinks to other websites. We cannot be held responsible for the data processing activities by these organizations. Read the privacy policy, if present, of the site you are visiting. By participating, you waive any right to sue Crosmo.


We reserve the right to make adjustments to this privacy policy. Important adjustments are made know on this site in the privacy policy.


If you wish to file a short notice or provide any comments on our privacy policy please contact us via [email protected] We will contact you to discuss any concerns within 48 hours of receiving your e-mail.

For a copy of these terms, you may print these from the site

September 2017